👨💻 I'm a Salesforce enthusiast, web designer and technologist. I use this website as a way to track my progress with Salesforce, utilizing Salesforce to provide solutions to real business problems.
Projects
🏢 TechBridge Solutions - Full Salesforce Org Build
I built a complete Salesforce org from scratch simulating a real B2B SaaS company deployment. The project covers the full admin and consultant skill set: security model, Sales Cloud lead-to-close process, automated client onboarding, Service Cloud case management with SLA enforcement, and an Agentforce AI agent handling Tier 1 customer support.
🔵 Building with Nonprofit Cloud in Salesforce
This project is a complete Salesforce system for a simulated nonprofit, designed around three roles: the Coordinator who manages volunteers, the Fundraiser who manages donors and grants, and the Executive who needs answers without asking anyone for a report.
💡Intelligent Partner Lifecycle Optimizer
I architected an end-to-end partner management solution designed to seamlessly onboard vendors and proactively manage their performance through automated health tracking for a premium E-commerce platform. This system automates the entire lifecycle—from initial onboarding to AI-driven performance optimization—ensuring high service standards across the vendor network.