👨💻 I'm a Salesforce enthusiast, web designer and technologist. I use this website as a way to track my progress with Salesforce, utilizing Salesforce to provide solutions to real business problems.
Projects
🏢 TechBridge Solutions - Full Salesforce Org Build
TechBridge had no sales process, no onboarding automation, and no support triage. This is a full Salesforce org build covering security model, lead-to-close flow, automated onboarding, and an Agentforce AI agent, reducing deal-stage entry time by ~40% and Tier 1 ticket volume by ~30%.
🔵 Building with Nonprofit Cloud in Salesforce
Most nonprofits track volunteers, donors, and grants across spreadsheets with no single source of truth. This project is a complete NPSP-based system built around three roles: Coordinator, Fundraiser, and Executive with scheduling flows, automated outreach, and a dashboard that answers operational questions without anyone running a report.
💡Intelligent Partner Lifecycle Optimizer
Vendor onboarding was manual and inconsistent, with no visibility into underperforming partners. This system automates the full lifecycle from onboarding to AI-driven coaching, cutting form completion time by ~50%.